Terms, Privacy, and Cookies Policy
1. Terms of Service
Introduction
These Terms of Service (“Terms”) govern your access to and use of the services provided by MK Machinery Repair Limited (“we”, “us”, “our”). By using our website or engaging our services, you agree to comply with these Terms.
Services Provided
We provide mobile machinery maintenance, emergency repair, parts procurement, preventative servicing, and fleet consultancy for mining, agricultural, and industrial equipment. All services are performed in accordance with professional standards and health and safety regulations.
Bookings and Contracts
Service bookings may be arranged via phone, email, or website enquiry. Maintenance contracts and retainer agreements are binding once signed by both parties. Details of service scope, fees, and scheduling are agreed in writing.
Liability
We exercise reasonable care in all services, but are not liable for indirect, consequential, or incidental losses. Liability for direct damages is limited to the value of the service provided. Equipment is serviced at the owner’s risk unless otherwise agreed in writing.
Payments
Invoices are issued upon completion of services or as agreed under contract. Payment terms are 30 days unless otherwise specified. Late payments may incur interest or suspension of service.
Changes to Terms
We reserve the right to update these Terms at any time. Updated versions will be published on our website. Continued use of services constitutes acceptance of the revised Terms.
2. Privacy Policy (GDPR-Compliant)
Introduction
MK Machinery Repair Limited is committed to protecting your privacy and processing personal data in compliance with the General Data Protection Regulation (GDPR) and UK data protection law.
Data Collected
We may collect:
- Contact information (name, company, phone number, email, address)
- Machinery and fleet details
- Service history and maintenance records
- Payment information
Purpose of Processing
Your data is used to:
- Provide requested services and emergency support
- Communicate regarding bookings, contracts, and maintenance schedules
- Process payments and invoices
- Maintain service records for legal, safety, and quality assurance purposes
Legal Basis
We process your personal data on the basis of:
- Contractual necessity
- Legitimate business interests
- Consent where required
Data Sharing
We do not sell or rent personal data. Data may be shared with:
- Suppliers for parts procurement
- Contractors or sub-contractors engaged to provide services
- Legal authorities if required by law
Data Security
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, access, or misuse.
Your Rights
Under GDPR, you have the right to access, correct, delete, restrict processing, or object to processing of your personal data. You may also request data portability.
Contact
For privacy enquiries, email info@mkmachineryrepair.co.uk or write to our registered office.
3. Cookies Policy
Introduction
Our website uses cookies to enhance user experience, analyse site usage, and personalise content. By using the website, you consent to our use of cookies.
Types of Cookies
- Essential cookies: Necessary for site functionality.
- Analytical cookies: Collect anonymised data on site usage to improve performance.
- Functional cookies: Remember user preferences for convenience.
Managing Cookies
Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect website functionality.
Third-Party Cookies
Our website may include third-party services (analytics, social media embeds) that place cookies. We are not responsible for third-party cookies.
4. Contact and Updates
For any enquiries regarding Terms, Privacy, or Cookies, or to exercise your data rights, contact MK Machinery Repair Limited at:
Registered office: 22 Buckby, Tinkers Bridge, Milton Keynes, England, MK6 3DP
Email: info@mkmachineryrepair.co.uk
We reserve the right to update this page at any time. Updates will be published on our website with the revised date indicated.
Effective Date: 1 December 2025